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Emergency telephone

Confidential information line - element of the system for fighting against corruption, frauds and embezzlements at “OPTIMA Group“ Ltd.

In the manners specified below every employee of “OPTIMA Group“ Ltd, as well as other citizens can report facts which arouse suspicion and concern, connected with possibility of appearance of corruption, fraud and embezzlement, and other serious breaches and malpractices at “OPTIMA Group“ Ltd

Information can be reported via several channels:

+ 387 51 228 620

To the telephone numbe -non-stop

Via electronic mail to the E-mail address:

In order to ensure protection of the employees, who have reported the information by emergency telephone number, from formal and informal sanctions, by the employer, the following measures have been taken:

- channels of the connection of the emergency telephone number relate exclusively to the employees of the Security Department “OPTIMA Group“ Ltd - structural organizational unit which is authorized to review and check incoming information, perform analysis and official investigations if necessary, and is directly subordinate to the Manager;
- to the person who reports information is guaranteed honouring of objectivity and confidentiality during reviewing of the submitted information;
- anonymous reports are reviewed (at the same time, one has to bear in mind that submitting contact information contributes to more complete review of the issues comprised in the procedure, at the expense of the possibility to make obtained information more specific, and also enables feedback)

concerning the employees of “OPTIMA Group“ Ltd – the Disciplinary action to an employee, who has come to know any facts of corruption or incidents of fraud and reported them providing that this person committed a disciplinary offense within a year after the specified report, is applied only based on the results of relevant consideration of the issue at the Corporate Ethics Committee meeting in compliance with disciplinary penalties, as provided for by the Labor Code;